I Believe each and everyone of us joined the Npower discussion group platform for one goal, that is to get Npower updates? New members join this platform everyday just to get updated and different questions that need constructive answers are been asked, mistakes are bound to happen because no one is above mistake.
People understand situation more when they ask, if you don't ask about what you don't know you will never learn.
There is difference between constructive criticism and insults, it is not necessary you must react to every situation if your opinion are not constructive enough to provide solution to that question.
So therefore any member found Insulting on this group will be removed and block from this platform
Use Npower Discussion Group Platform Constructively